Help

We provide Free versions (limited functionality) or Trial versions (14-day limit) of all our products downloadable directly from http://www.4team.biz and the product websites.

Option 1

Buy the 4Team CD or USB drive. You can order the CD by clicking here and USB drive by clicking here. They include all the products trial setup files. You can use this CD or USB drive for backup and reinstallation purposes after you buy one of our products.

Option 2

Download the Free or Trial version from our website.

1. From the Product website enter your e-mail address, click Download now and follow the instructions.

2. From http://4team.biz/Downloads.aspx find the product you wish to download in the product list and click the “Download” button. The download will start automatically.

! Important:
After downloading, we will send you the installation instructions via email, please read them carefully.

Step 1
Click Buy on PayPal button

Step 2
You will be redirected to PayPal page, where you have to enter your log in credentials or you can pay with Credit or Debit Card supported by PayPal.

Step 3
You will receive the activation code for the product, and all further instructions via email.

If you have any more questions, please do not hesitate to contact us.

You can buy additional licenses using "Reorder" from "My Account" or buy it from the website using your account information.

Reorder Steps:

  • Use the "Buy now" link available at the product website and follow the regular purchasing process.
  • If you have any discount Promo Code, enter it in the Shopping Cart prior to checking out.
  • Click the "Check Out" button and follow the instructions.

1. Add your product to the Shopping Cart on the product "Buy" page by clicking the "Add to Cart" button.

2. While in the Shopping Cart, enter your Promo Code and click the "Apply" button. The Discount will appear in the shopping cart product list.

3. Click the "Check Out" button.

One software license is required per single user account, per one computer (PC workstation or server).

Every license or upgrade includes: 1 year of free updates and free support via e-mail and Live Help.

Please check the product pricing page for an additional information.


License policy explanation:

  • As long as a license is used on the computer where it was installed, the license will never expire.
  • If you need to transfer your license to another computer or user account, we can reset it for you if you contact our sales support via e-mail or LiveHelp (Chat) service.
  • A license can be transferred (reset) 3 times during the year after the purchase date (support period).
  • A license cannot be transferred if it has expired for technical support and product updates, as the license transfer is considered to be a support case. You will need to purchase the product upgrade if you want us to reset the license that expired.

Please note:

  • Reinstallation (crash) of the operating system is considered to be a creation of a new user account.
  • Every user account on every separate computer that participates in sharing requires an individual license.
  • Credit cards/Debit Cards/PayPal
  • Bank Transfer/Check
  • Purchase Order

We accept all major credit cards including MasterCard, EuroCard, Visa, Amex, Diners, Discover.
What if I don't want to send my credit card details over the Internet on your website? Alternatively, you can place your order via Paypal or over the telephone with one of our Customer Services Representatives who will be happy to help you.
Credit cards:


Debit cards:


For your protection, we ask that you enter an extra 3-4 digit number called the CCID/CVV. The CCID/CVV is NOT your PIN number. It is an extra ID printed on your Visa, MasterCard, Discover, or American Express Card.

Visa, MasterCard, and Discover: On the back of the card in the top-right corner of the signature box. It is the three-digit number following the credit card number.
American Express: On the front of the card. Enter the four-digit number on the right directly above the credit card number.

Using your credit card/debit card to purchase products from the 4Team Corporation Web sites (www.4team.biz and www.4TeamStore.com) is a secure process. Your personal information and credit card details are secured before they leave your computer and therefore cannot be read as they are sent to us via the Internet. Your credit card information is not stored with us. All credit card processing is done via PayPal .

You can pay for your order by bank transfer or check written in English and in US Dollars.

Payment by Check/Money Order
Please make checks payable to "4Team Corporation". Checks should be sent to our office. We accept checks in US Dollars only.

Payment by bank transfer / wire transfer
Use on-screen payment instructions after your ordering process is completed.

! Remember to reference your company name and Invoice number with all payments.
Please note that we will not activate our products, whether downloaded for trial or for full use, until/unless we have received the payment. For immediate purchase and activation please use our Credit Card, PayPal options. We will send you the Activation Code within 24 hours.

! Please remember: That you are responsible for any and all transaction fees charged by the banks performing the transaction. Be sure to ask your bank what their fee is for performing the transfer and include it in the amount transferred. Any transaction fees that decrease the total amount received into 4Team Corporation's account will be due immediately.

We accept authorized purchase orders from US corporate customers, government agencies and educational establishments.

  • Please fax, mail or scan and e-mail purchase orders to 4Team Corporation:
    Fax: +1 (954) 780-3795
  • Post your purchase order:
    4Team Corporation
    5645 Coral Ridge Dr #211
    Coral Springs
    FL 33076
    USA
    e-mail: sales@4team.biz
  • Remember to reference your company name and the Invoice number with all payments.
    Please note that we cannot allow download and activate our products until we have received payment. For immediate purchase please use our credit card, Paypal/Credit Card options. We will send you the Activation Code within 24 hours.
  • We work with the POs in the following way:
  • We will fax or e-mail you our Invoice and wait for your actual payment before activating the software.
  • You can download the trial version of the product and use it.
  • You make the payment. You can pay by credit card on our Web site or send us your check. In this case you will have to go through the payment process on the Web site anyway, choosing the method of payment as "check by mail".
  • We will e-mail you the Activation Code for the program after receiving your payment (you will be able to activate your trial version without reinstalling).
  • Please note that we will not activate our products, whether downloaded for trial or for full use, until/unless we have received the payment.

All your payment information is secured and protected by SSL certificates issued by the Go Daddy Secure Certification Authority (www.4Team.biz) and GeoTrust DV SSL CA (www.4TeamStore.com). The SSL certificate verifies that we are who we say we are. By clicking on the Go Daddy or GeoTrust Authentic Site Seal, you are linked to a secure page on this Web site that provides details on the Authentic Site program as well as how to view our Digital ID. Click the seal if you would like to see the 4Team Corporation Web site's verification details and Digital ID.
Worried about using a credit card to buy over the Web? None of our customers have reported fraudulent use of a credit card as a result of purchases made on our Web site. Here are some reasons why:

  • When ordering through our Web site, your Web browser secures all of your personal and credit card details before being transmitted to us across the Internet.
  • None of your credit card details are stored on our Web server or any other machine that can be accessed from the Internet.
  • Alternatively you can place your order by speaking to one of our Customer Services representatives who will process your order and create an Internet logon for you. You can then connect to our Web site and download the products that you have bought.

Worried about Viruses? We at 4Team Corporation, ensure any product you download from us is virus free. All products are virus checked before we securely place them onto our Web site. We run virus checkers on our Web servers every day.

To make sure that you or your organization is ready to utilize this product, we strongly recommend that prior to purchasing you install the Free (limited functionality) or Trial Version (full functionality during 14 days), which can be downloaded from the product website.
We are eager to make sure that you will be really happy with your purchase. We will refund your money if our technicians are not able to make our software work on your computer during 14-day money back performance guarantee period after the purchase.
Our Refund Policy may differ depending on the product. Please check the Refund Policy page on the product website. It can be found under the “Pricing” section of each website.
Product bundles are not refundable.

To make sure that you or your organization is ready to utilize this product, we strongly recommend that prior to purchasing you install the Free (limited functionality) or Trial Version (full functionality during 14 days), which can be downloaded from the product website.
We are eager to make sure that you will be really happy with your purchase. If you are not satisfied, for any reason at all, please contact us within 14 days from your purchase and we will give you a full refund.
Our Refund Policy may differ depending on the product. Please check the Refund Policy page on the product website. It can be found under the “Pricing” section of each website.
Product bundles are not refundable.

The more you buy, the more you save. Price breaks start at 10 licenses (on some products at 2). If you have any questions regarding this, please contact us.

Send us your NPO-statement of tax exemption by fax or an email and indicate the name of the actual purchaser and his/her email address, where we can send the Promo Code that will generate the discount.

The tax applied to your order may vary according to a number of factors: these include your address, the registration / delivery address for your product(s), exempt status, etc... Where applicable, tax is calculated and rounded at a per-unit level.

Customers Who Reside in the Americas (including USA)
If a product is delivered within the state of Florida, USA, unless you are exempt, you will be charged sales tax at the current applicable rate on that item. 4Team Corporation does not collect Sales or Use Tax for other states and, where state law requires, you may have to self-assess and report Use Tax on products purchased from us.

Customers Who Do Not Reside in the Americas (including USA)
4Team Corporation does not collect Sales or VAT Tax, where law requires, you may have to self-assess and report Tax on products purchased from us. Orders delivered to other countries outside the United States, do not have to pay VAT or Sales Tax.

The tax treatment is correct at January 2013 and is subject to modifications as and when tax legislation and rates change.

  1. Make sure that you are running the latest version of the product on all your members' or personal PCs. You can download the latest product release from 4Team Corporation product website by clicking here (Downloads).
  2. Make sure your Office/Outlook is updated with the latest updates that improve the stability and security of Microsoft Office. In order to keep Microsoft software up to date, check if the Windows Update is set up and automatic updating is turned on. Click here to learn more about Windows Update.
  3. Check Systems Requirements from Product Documentation.
  4. Refer to Installation procedure from Product Documentation.
  5. Search the product FAQ from Product Documentation.
  6. Contacting Support: If you cannot solve your problem by any of the previous steps, please send the Bug Report email (Help -> About) to support@4team.biz, or submit the Online Support Form, or use Live Help with the following information:
  • A detailed description of the problem. Include the steps you have taken to attempt to solve the problem already and, where appropriate, the steps to take in order to repeat the problem.
  • The Product version that you are running (Help -> About).
  • The operating system and Office/Outlook version of the computer running the product.
  • Screenshots if available (press PrintScrn on the keyboard and paste (Ctrl + V) to the Word or any available picture editor).

Note: Please remember to keep all of the conversation history when you reply to our emails.
Click here to submit the Online Support Form.

Get Help

Start Live Chat Request Callback

Phone in US: +1 (954) 796-8161

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